FAQs
Account & Ordering
To start purchasing, click “Create an Account” on our site, fill out your business details, and submit any required documentation like a resale certificate or tax ID. Once approved, you’ll receive access to wholesale pricing and ordering. Your account may be reviewed within 2–3 business days.
Yes — once your wholesale account is active, you can browse products and place orders 24/7 directly through our website.
We currently only sell products by boxes but we do not enforce a minimum order quantity for most products. You can order as much or as little as you need at wholesale pricing.
If you’d like to feel or test our blanks before placing a larger order, you can request samples by contacting our customer support team or through your account representative.
We accept major credit cards (Visa, MasterCard, AmEx, Discover), ACH, wire transfers, and approved checks where applicable. Payment is required before orders ship unless credit terms have been approved.
Pricing & Catalog
Yes — all pricing you see once logged into your account is wholesale pricing, tailored to your business level.
Some products may offer tiered pricing based on order quantity. If applicable, the best price tier will display automatically in your cart.
Digital catalogs and color cards are available for download once you’re logged in. Contact support if you need a printed version mailed to you.
Shipping & Delivery
Orders are currently fulfilled from our Los Angeles distribution hub.
Yes — we offer international shipping on a case-by-case basis. Please do not use the e-commerce feature if based outside of USA and contact us for detailed pricing and lead times.
Yes! Log into your account and go to “Order Status” to view tracking and fulfillment updates.
Returns & Claims
Because we operate strictly B2B and products are sold final, we do not accept returns, issue credits, or allow exchanges for any reason once merchandise leaves our warehouse or after customization.
Please inspect all items upon receipt. If there’s a shipping error or defect, notify us in writing with photos within five business days so we can review a claim.
Product & Usage Questions
We offer a wide range of blank apparel including tees, hoodies, sweatshirts, fleece, and more — all designed for customization via printing, embroidery, or embellishment.
Blank apparel is intended for customization. Selling items without decoration may be restricted depending on your account and reseller terms. If you would like to become a reseller, use our registration form to sign up.
Private Label & Custom Requests
Yes! We have private-label programs where you can place custom labels or branding on products. Contact our sales team for minimums, lead times, and setup details.
Typically, you’ll provide the branding assets, and we’ll build the label and handle application during production. We keep you notified throughout the process. Custom programs may have minimums and longer lead times.